Inflexible IT infrastructures pose an obstacle on the way ahead. Picture by Travis Saylor

Complex IT infrastructures pose a roadblock on the way ahead for automotive dealerships. Despite facing an uncertain future and needing fast execution, dealers remain inflexible and locked-in. Traditionally, dealers have been forced to undertake painful and enduring integrations to adopt new tech solutions. …

A 4-step guide on how to lead behavioral change that will enable every organization to accelerate their performance.

Front-line employees all work closely with customers, and thus have a share in creating sales, sustaining customer loyalty, and guaranteeing differentiation. If managed correctly, the human touch can be optimized through behavioral change, both driving efficiency and unlocking significant potential. Yet, many organizations struggle to implement desired behavior, and thus…

The COVID-19 pandemic is expected to result in an immense downturn on the automotive sector, however we believe in a data-driven strike back to mitigate the impact.

Adapting to a changed landscape

COVID-19 has dramatically impacted the automotive sector, forcing brands to adapt to a rapidly changing landscape. Car sales across Europe were off to a slow start in 2020, with sales dropping by 7.6% in January followed by 7% in February compared to a year prior.

THE AUTOMOTIVE CUSTOMER JOURNEY

Breaking them down will mitigate the effects of the automotive transformation

The automotive industry is changing. Rapidly.

The digital transformation changes not only the customer experience and interaction, but the vehicle itself. Cars are more connected than ever; Mobility as a Service (MaaS) is rapidly gaining traction and an increasing part of interactions with customers shifts from physical to digital. …

The Sewell automotive dealerships continue to profit from their remarkably growing aftermarket. To learn from the best, ag analytics visited several Sewell dealerships across the US. Here are our most valuable takeaways on how to take on the challenges that dealerships face every day in the aftermarket.

Setting the right habits is the road map to success

Implementing non-negotiables aimed at crucial customer touch-points has set the right habits throughout the organization. As a result, a customer-centered culture continues to guarantee Sewell’s success.

Customers don’t remember what you told them, they remember how you made them feel. When initially walking into a dealership, customers make subconscious decisions…

ag analytics

We are ag analytics. A hybrid tech analytics consultancy combining the best in strategic thinking, data science and preparatory technology. www.aganalytics.dk

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store