Pinned4 steps for improving the customer experience through employee engagement in the automotive…Employee engagement is associated with higher productivity, customer satisfaction and overall performance. Read on to find out how drive…Apr 22, 2021Apr 22, 2021
Implementing strategy and reducing organizational complexityWe keep hearing it, it is the struggle that most automotive brands face and a significant hindrance when reducing organizational…Jul 29, 2020Jul 29, 2020
Leading Behavioral ChangeA 4-step guide on how to lead behavioral change that will enable every organization to accelerate their performance.May 20, 2020May 20, 2020
COVID-19: Striking back with data-driven initiativesThe COVID-19 pandemic is expected to result in an immense downturn on the automotive sector, however we believe in a data-driven strike…Apr 29, 2020Apr 29, 2020
Silo experiences are jeopardizing customer retentionBreaking them down will mitigate the effects of the automotive transformationApr 5, 2020Apr 5, 2020
Transforming that one-time buyer into a lifetime customerThe Sewell automotive dealerships continue to profit from their remarkably growing aftermarket. To learn from the best, ag analytics…Jan 6, 2020Jan 6, 2020
Value proposition testing with conjoint analysisA Volkswagen case study: How to establish a robust and reliable testing environment that yields results you can trust.Nov 20, 2019Nov 20, 2019